Service

Years of experience has taught us how important it is to answer questions from customers when they wish to make a reservation. Nearly all possible questions have been asked and to sum up most common questions a selective list has been created of most important frequently asked questions (FAQ’s) and their answers.

Please click here to view the FAQ’s. Please take your time to read the FAQ before contacting us, as there’s a very good chance your question will already be answered.

Should you have a query that you cannot find in our FAQ’s, or you wish to send us feedback, we suggest you sending an email to customerservice@booking.com . This is most certainly the easiest way to contact us, and emails can quickly be answered. This also gives us the opportunity to answer your queries accurately and personally.

Please do not hesitate to mail us. We will do our utmost to respond within 24 hours!


With kind regards,

The Booking-Europe Team